Morton Telecom - "Internet from Morton Telecom: pros, cons, features.". Personal account morton telecom Morton pay for internet online personal account

Morton Telecom provides telecommunications services in the Moscow region. The main activities are the provision of broadband Internet, telephony and television lines to individuals and legal entities. The cost and conditions for the provision of services are presented on the official website of Morton Telecom. For the convenience of managing accounts, tariffs and providing remote customer service, a Morton Telecom personal account has been created, which has a user-friendly interface for the user and a sufficient set of options.

Possibilities of a personal account

The main activities of Morton Telecom are broadband Internet, telephone and digital television services. The set of functions available in the personal account of Morton Telecom reflects the nature of the services provided by the company in such a way that it is convenient for the client:

• Manage the tariffs of connected services, changing them if necessary.
• Track account status.
• Control spending.
• View the range of available services with a zero balance and existing debt.
• Get acquainted with the terms of tariff plans and services provided.
• Receive company news and other operational information of a technical and financial nature.

Also, for the convenience of the client, a number of functions are provided, mainly of a practical nature:

• Ability to contact technical support.
• Replenishment of the account using the Morton Telecom personal account.
• Use of internal resources of the company.

Using a personal account greatly facilitates the process of communication with company managers.

Registration and login to your personal account

Registration in the personal account of Morton Telecom is carried out automatically when signing a contractual relationship for the provision of company services. When concluding an agreement, the manager needs to voice the desire to use his personal account and leave a phone number. In the future, instructions will be sent in the form of SMS, with the help of which it will be possible to log into the personal account of Morton Telecom.

There is also the possibility of online registration in your personal account. To do this, on the Morton Telecom website, you need to go to the “Connect” tab and fill out a simple questionnaire, indicating in it:

• Personal data.
• Cell phone number.
• E-mail address.

In the future, the entrance to the personal account of Morton Telecom is carried out using the generated login and password, which is sent to the user in the form of SMS or letters to the e-mail address.

Morton Telecom is a provider of IT services and broadband Internet access.

It has been operating on the market since 2009 and strives to meet the needs of customers in Internet services, telephony and digital television.

For the successful development of a telecommunications company and gaining the trust of subscribers, it is important to take care of their convenience. A convenient format for receiving services is possible through the personal account service.

Morton Telecom has such an online service. It allows registered users to manage their personal account on their own via the Internet. This saves customers time and increases their loyalty.

Personal account functionality Morton telecom

Remote service provides customers with standard features:

1. access to information about the balance of the personal account;
2. access to the list of services, including those connected by the subscriber;
3. access to viewing tariff plans and to the conditions of the connected tariff, the ability to change the tariff;
4. obtaining information about the debt and the date of the next payment;
5. access to personal information;
6. the possibility of replenishing the account and paying for services;
7. sending a request to technical support.

Registration in the account

To register in the office, you must first personally visit one of the Morton Telecom service points and conclude a contract for the provision of services.

It is possible to submit an online application for connection to the service. This can be done on the start page of the official website. The "Connect" button is on the top.

To connect, you should select the service option: Internet, television or telephony. Then enter the contact person, home address and telephone number. After that, it remains to click the "Submit Application" button.

However, to sign the contract, you will have to personally visit the office of the company. And even for connecting home Internet, there is no way to sign a ready-made contract during installation. This is a major flaw in the company. This option is available in most telecommunications companies.

Connection to the company's services involves the automatic creation of a profile and access to a personal account. Filling in many registration fields is not required.

Authorization in personal account

Morton Telecom's personal account service is as simple as possible. To go to your personal account, you need to click "My Account" on the main page of the site and go to the user identification page. Here, by entering the username and password in the empty fields, you should click on the "Login" button.

Payment for services through the personal account of Morton Telecom

It is possible to pay for the company's services only through the personal account service using a bank card. Payment by other means is impossible, which causes dissatisfaction of a number of subscribers of the company.

Payment is made in the section of the cabinet "Personal account".

Making the promised payment

To make the promised payment, go to the "Personal Account" section of your personal account. In the window that opens, information about the account number, balance, amount of debt, monthly fee and the selected tariff will appear. As well as a link to the promised payment - you need to click on it.

Then make the promised payment. To do this, click on the appropriate link and enter the payment amount. The service is valid for 3 days.

The promised payment will make it possible to continue using the services of the company in case of insufficient funds in the account. If the services were blocked, making the promised payment will return access to them within an hour.

Important - reconnection of the "Promised Payment" becomes available only after 30 days. It is better to order the service in the morning, as the subscription fee is charged for a full day.

Mobile application of personal account

The remote internet service does NOT have a mobile application. Access to the personal account is carried out only through the official website of the company.

Customer support through personal account Morton telecom

Morton Telecom's customer support service is available 24 hours a day. To solve the problems it is proposed:

1. Check out the list of frequently asked questions. Most of the answers can be obtained most quickly in this section.
2. Contact the specialists of the organization by the phone number indicated on the website.
3. Send a message by filling in the required fields of the proposed form.

How to disable personal account?

A personal account is given automatically to each new communication user. There is no way to turn it off. However, when terminating the contract, in order to prohibit access to the account, you should contact the customer support service.

Security and Privacy Policy

The protection of information when using the cabinet involves standard procedures. The entrance is password protected. The security and privacy of the password is provided by the user.

I have been actively using the Internet from Morton Telecom for about a year now. But this is more a necessary measure for me than my voluntary desire. Why? I'll tell you in this review.

Cons and features:

1. Monopolists . There is no alternative. Morton Telecom is a metropolitan company that specializes in broadband Internet access, telephony and television. The company was part of the Morton group of companies, which was recently bought by the Peak group of companies, and it is engaged in the construction of residential complexes in Moscow and the Moscow region. The bottom line is that this construction company is building huge residential areas, laying communications, networks, etc. And successfully leases these networks to its subsidiaries. For other providers, it breaks such prices and creates such conditions that it becomes unprofitable for them to enter microdistricts. Accordingly, Morton Telecom becomes a monopoly of services in these residential complexes. And people are forced to use their services, because there is simply no alternative. In our area, people repeatedly wrote collective letters to both the administration and the antimonopoly service. Alas, to no avail.
2. The speed does not match the tariff, high ping. I have a tariff plan "Blue Butovo", speed up to 50 Mbps. The speed in the evenings is much lower. During the day and on weekends, the speed reaches the declared tariff marks. But on weekday evenings, everything is completely sad, and sometimes very, very sad:

   
   

3. Expensive. For 50 mb / s I pay 500 rubles. 20 mb/s costs 450 rubles. I think it's expensive. Since before that I used the Internet from Beeline, as well as the Internet from Online. And there the prices were more adequate for the Moscow market. Here, again, monopolists inflate prices, dictate their terms due to the lack of competition. The cheapest tariff costs 150 rubles per 1 Mb/s and is provided only to the disabled and pensioners.

   
   

   

   

4. Paperwork. Limited hours for installers. It is impossible to leave a request for Internet connection by phone, as you must first conclude an agreement. That is, to come to their office, conclude an agreement, and only after that they will set the time for the installer to leave. Morton Telecom has a limited number of offices (we have only one office for the entire Butovo park 1, 2, 2B and East Butovo). Transport accessibility is not very convenient. Accordingly, time is wasted on unnecessary movements. Other providers are much easier. Installers bring contracts with them and only the client's signature is required. Another disadvantage is that the installers work from 9 to 18.00, that is, during normal working hours. You cannot select a later time. They do not say the exact connection time, although they can say before lunch or after. That is, you need to take time off from work and wait for the installers.
5. Paid blocking of services. That's how many providers I tried, they never charged for blocking services. That is, if I need to go somewhere or there is simply no need to use the Internet, then in order for the fee not to be charged, I need to pay 80 rubles for it. Otherwise, the monthly fee will be debited daily (until zero balance is reached). A trifle, but still annoying.

   
   

6. No loyalty program. Regardless of how many years you have been using the services of Morton Telecom, how much money you have spent on it, the client will still not receive any pleasant benefits. Again, in comparison with other providers that motivate to use their services with various loyalty programs, give free months of services, award bonus points, etc.
7. Few payment methods. Minor minus, but still worth mentioning about him. You can pay for Internet and other services from Morton Telecom only by paying with a bank card in your personal account. It is impossible to pay using electronic wallets (webmoney, qiwi wallet, eleksnet, yandex.money, etc.), through operators (euroset, connected, etc.), through terminals and online banks (except for Sberbank).

Pros:

Communication services require mandatory payment by the user for the billing period. At the same time, each provider is provided with several options for payments at once, so that the subscriber can choose the most suitable and profitable one. Morton Telecom Internet payment can also be made in numerous ways, all of which are reflected on the company's official resource.

Payment Methods

To make Morton Telecom Internet payment, you can choose one of the options below:

• Use of bank cards of the Visa or MasterCard payment system. The benefit of a plastic card is that it does not work with cash and make payments when you are anywhere in the world.

• Payment terminals "Moscow Credit Bank". They can be found in large shopping centers, shops, on the streets. All that is required from the user of Morton Telecom services is to select the required payment on the screen and strictly follow the instructions.

• Numerous terminals, cash desks have a bank PJSC "Sberbank of Russia". It is worth noting that this bank provides the ability to make payments online. In the latter case, the Sberbank Online application is used, after entering which you should initially select "Transfers and payments". The displayed search string should contain the name of the provider and indicate the personal account under the contract for the provision of communication services. The item "Amount of payment" is important. This option will not cause any difficulties even for a novice user.
• If we consider methods with the presence of additional commission fees, the Cyberplat system, as well as Rapida, can be called an option. It is possible to use the Comepay wallet, through which you can replenish your account balance without leaving your home and continue to surf the Internet or watch high-quality TV.
• When you apply directly to the provider's office for payment, no fees are charged. This also applies to the Eleksnet electronic wallet. If the payment is made at home, via the Internet, the main thing is to follow the instructions provided. Initially, you should go to the official resource of the service and enter authorization data. Otherwise, you will have to complete the registration procedure by clicking on the appropriate button. When the login is completed, enter the name of the company in the search bar, selecting the service you need to use. In order for Morton Telecom Internet payment to be made, you will have to fill in all the fields displayed on the screen (indicate the numbers of the agreement concluded with the provider, the amount for payment, the number of the wallet used, and the payment password).

For each option to be implemented, there was the required amount on a bank card, on a wallet or in cash. All the rest are trifles that are not even worth paying attention to.